Positive Reviews
positive:
Spacious suites throughout
You won't have to worry about feeling cramped during your stay, as each suite is more than spacious enough to accommodate for the allowed occupancy. You will have plenty of luggage storage space too, while the living area includes a dining table and seating.
positive:
Delicious breakfast on offer
You can enjoy a range of delicious foods each morning on-site, including eggs, sausages, waffles and pastries. You won't have to go in search for an off-site restaurant in the morning, as a fresh meal awaits just steps from your door.
positive:
Convenient location
This hotel is situated in a convenient location for just about any guest. There are a few shops and restaurants in the surrounding area, while Texas Medical Centre is a few minutes away by car. Guests can also visit the Houston Zoo, situated less than ten minutes away.
Negative Reviews
negative:
Noisy interiors
If you are sensitive to sounds while trying to sleep, you might want to bring a pair of earplugs with you on your journey. There have been many complaints concerning the lack of soundproofing in some of the suites. The thin walls allows sound to penetrate through them, making it uncomfortable for some guests.
negative:
Outdated decor
Although the suites are generally quite comfortable, the decor is starting to look dull and tired. Some of the furniture also needs replacing, as they are worn due to wear and tear. An update in furniture would greatly increase the overall experience and comfort levels.
negative:
Staff need better training
Even though most guests enjoyed their time spent at this hotel, the staff need better training when it comes to dealing with certain situations concerning a guest. It is also vitally important that the staff are always friendly towards their guests, as this can leave a good impression.