Positive Reviews
positive:
Historic building with charming décor.
Residence Inn Columbus Downtown is housed in an historic building that once served as a bank. Guests respond positively to the hotel's decision to maintain elements of the bank's interior design and décor, particularly the vault room that now serves as a breakfast room.
positive:
Polite staff proves very knowledgeable.
Guests are quick to praise the hotel's front desk staff, which is often described as polite and professional. Guests also report that the knowledgeable staff provides excellent recommendations when it comes to restaurants, attractions, and activities.
positive:
Convenient downtown location.
The hotel is located in the heart of downtown Columbus, within walking distance_x000D_ of many of the city's attractions and amenities. Guests report being able to_x000D_ comfortably walk to the likes of the Ohio State House, Nationwide Arena,_x000D_ Greater Columbus Convention Center, and more.
Negative Reviews
negative:
Some noise disturbances reported.
A number of guests staying at Residence Inn Columbus Downtown report noise complaints during their stay. The most common concerns appear to be as a result of thin walls, with guests suggesting a spot of soundproofing is in order. Meanwhile, rooms near the hotel elevators are liable to noise from the weight pulleys.
negative:
Pull-out sofa bed proves uncomfortable.
While accommodations prove comfortable for many, some guests report that the in-suite pull-out sofa beds can be on the uncomfortable side. Reports suggest that these beds are well-worn and in need of replacement.
negative:
Some views are less impressive than others.
The hotel's downtown location means that not all rooms come with a picturesque view. While some rooms offer interesting views of the cityscape, others merely look out on nearby buildings or streets, which some guests describe as a little boring.