Hotel Residence Inn by Marriott Washington, DC National Mall (Washington D.C., USA)

While the hotel's location in a business neighborhood makes for safe, quiet nights, its proximity to the the Federal Center SW metro stop allows guests to reach famous tourist destinations such as the Smithsonian Museums, National Gallery, and Botanic Garden quickly and easily. The National Mall is about four blocks away. Nationals Park is also within a short drive in the opposite direction.

The front desk and concierge staff receive rave reviews for their pleasant and professional customer service, with many guests appreciating their extensive knowledge of the area and willingness to go "above and beyond." The housekeeping staff, bartenders, and wait staff are also frequently praised for their prompt, attentive service and genuine smiles.

Guests often describe the rooms as very clean, comfortable, and spacious, with cosy beds and well equipped kitchens. Guests are generally pleased with the complimentary breakfast buffet, noting that there are plenty of hot and cold options, and also appreciate the generous evening reception held three nights a week,.

Several guests describe the decor as a bit dated and "tired", though well-maintained. A few felt that the mattresses had seen better days, particularly those on the sofa beds.

The hotel owns a fairly small garage, and parking is available on a first, come, first served basis. Some guests find the rate a bit eye-watering, yet note it is not out of line for DC. Others note it is not particularly easy to navigate with a large vehicle.

Some guests find the breakfast area a bit too chaotic or crowded during "prime" times. Guests also frequently note that there are few other restaurants within walking distance.