Positive Reviews
positive:
Right off the freeway..
Guests often describe this hotel as "right off the freeway." Interstates 5, 805, 163, and 15 are all very nearby, offering a 20-minute commute to La Jolla, San DIego Zoo, San Diego AIrport, the Carrier Midway, the Gaslamp Quarter, and many more area attractions. There are also several good restaurants nearby.
positive:
Cheerful, friendly staff..
The front desk staff have received many rave reviews for their friendly and professional customer service, with guests often noting that they are pleased to recommend restaurants, provide directions, and generally make everyone feel "at home". Compliments also go to the chef; guests often praise the breakfast buffet for its wide variety, and the evening receptions are widely popular as well.
positive:
Clean, comfortable rooms..
Many guests describe the rooms to be spotlessly clean and spacious, with modern furnishings and bathrooms. Families and long-term guests appreciate the convenience of the full kitchens, and the bi-level two bedroom apartments are highly valued for their extra space and privacy.
Negative Reviews
negative:
A Noisy Neighbor..
Guests often comment that the hotel is near a waste management depot, and some guests found they were woken early every morning as the garbage trucks head out for the day. A few also experienced an unpleasant smell.
negative:
Not very "suite" for some..
Guests often point out that the hotel more closely resembles a townhouse development than a high rise building, and some guests found it difficult to navigate the property, particularly after dark. Many of the units seem to be L-shaped studio apartments as well, so guests expecting a truly separate sleeping area may be disappointed.
negative:
Nobody's perfect..
Though the staff receive many positive reviews, a few guests were let down by inconsistent housekeeping, or else found that the front desk unable to resolve their noise, maintenance, or billing issues.