Positive Reviews
positive:
Comfortable rooms and an inviting pool...
Many guests describe the rooms to be spotlessly clean and spacious, with very comfortable furnishings. Families in particular appreciate the full-sized appliances in the kitchens, and also love the heated outdoor pool and whirlpool.
positive:
Excellent hospitality...
The front desk staff have received many rave reviews for their friendly and professional customer service, with guests often noting that the team is pleased to answer questions and fulfill requests. Compliments also go to the chef; guests often praise the breakfast buffet for its wide variety, and the evening receptions are widely popular as well.
positive:
Not too far from the action...
Drivers appreciate that the hotel is easy to access from the freeway, but the train station is also close by, for travelers wanting to explore L.A. without getting stuck in its notorious traffic. LAX is only a few miles, and there are many beaches (Manhattan, Redondo, Hermosa) within a very short drive as well.
Negative Reviews
negative:
Parking is extra...
Many guests have been annoyed by the additional charge for parking, given the hotel's suburban location. Some travelers expected a more scenic locale (based on the hotel's name), and they are particularly unimpressed by the "industrial" setting.
negative:
Life is a highway...
Several guests with rooms facing the freeway have found the traffic noise bothersome at night A few others have reported poor sound insulation between rooms or floors.
negative:
A big crowd for breakfast...
Because the complimentary breakfast is very popular, the dining area can get crowded during the "peak" times and it's not uncommon for items to run out, though the staff does a good job of refilling them as quickly as possible.