Positive Reviews
positive:
A great base for day trips...
Drivers like that the hotel is right off I-95, offering an easy commute into Baltimore. In light traffic, it takes about 15 or 20 minutes to get into the Inner Harbor, with its many restaurants, museums, and shops. Families like that the Maryland Zoo is also close by, while shoppers appreciate the hotel's proximity to The Avenues and White Marsh Mall, as well as big box stores such as Target and a 24-hour Walmart.
positive:
Room for the whole family...
The hotel is popular with young families, who like the suite layout, as well as multiple televisions, full-sized appliances in the kitchen, and, of course, the pool, which isn't overly large but big enough for the little ones to enjoy. The rate compares favorably with locations closer to Baltimore's family friendly attractions, too.
positive:
Bring your appetite...
Many guests are pleased to find heartier hot dishes as well as the usual continental options at the buffet. The complimentary social hours early in the week are also well appreciated, and there are a few fast food outlets within walking distance. There are many dining options within the hotel's free shuttle range, too.
Negative Reviews
negative:
Follow your nose...
Some guests have noted a "stale" odor, and wonder if it is related to the hotel's policy of allowing up to two dogs per room. Others suspect cigarettes are to blame, but smoking is not currently permitted in any of the rooms.
negative:
Wear and tear...
Several guests have noted that the carpeting needs a deeper cleaning or else replacement due to obvious stains. Some have noted wear and tear in the furnishings as well.
negative:
Everyone makes mistakes...
Though reviews of the staff are largely positive, a few guests have had unpleasant exchanges at the front desk, or experienced deficiencies in housekeeping.