Hotel Regency Inn & Suites Eau Claire (Eau Claire, USA)

Guests were generally pleased by the quality of the complimentary breakfast. They said the assortment of foods was better than expected, and the selections tasted good. Be sure to take advantage of this amenity if you want to start your day well and save money on food costs.

These accommodations aren't fancy, but guests didn't mind that at all when their top priority was to have low-cost trips. Guests consistently commented that they felt they were getting a good value for money here, especially since the rooms are spacious enough so that more than one occupant can stay comfortably in them.

Guests reported that the staff members were good at their jobs, and in particular, that they were quite helpful and knowledgeable about the area. You'll likely be treated very politely here, and that was a factor that stood out as a highlight to many guests.

Guests complained that the housekeepers should do a much better job at vacuuming the floors in both the rooms and the common areas. In terms of the accommodation carpeting, guests often found crumbs left from other occupants. Plus, they said the hallways were characterized by a lot of ground-in dirt.

Guests noticed mold in their bathrooms and around the climate control units. Many found the sight to be very displeasing, and said that they thought the hotel management should do something to take care of the mold right away.

Frequently, guests didn't think this hotel was well kept enough to bear its respective brand name. Guests commented that they expect a certain standard when staying at properties of this type, and this hotel did not meet it.