Positive Reviews
positive:
The Rates Are Low
If you're on a tight budget, this property is a smart pick. Guests commented about how the rates here were lower than other hotels in the area, and they often chose to stay here when they just needed a place to sleep for a price that was as low as possible.
positive:
The Staff Want to Help
Guests consistently discussed how the staff had accommodating attitudes. Whether guests needed assistance with knowing what to do near the hotel, or had questions about their rooms, the staff were very attentive and seemed to truly care about dispensing useful information.
positive:
The Rooms Have Been Renovated
Many reviews came from guests who had stayed at the property a while ago, before it was renovated, and then returned after the updates were complete. Feedback about the room upgrades were very favorable, especially in terms of the hardwood floors, which guests thought were both pretty and practical.
Negative Reviews
negative:
Not Enough Towels
Guests warned that they often weren't provided with an ample number of towels during their stays. Guests said they were not given small towels to use for washing their face and others remarked that they had to use the same towels across many days because the housekeepers did not replenish them.
negative:
The Rooms Are Tiny
Guests often talked about how the rooms were not as spacious as they would have preferred. This factor alone was not something that would prevent them from making future bookings, but guests were especially conscious of the cramped surroundings when staying with others, such as family members.
negative:
No Breakfast
Guests were frequently disappointed that the hotel does not offer a complimentary breakfast. They expected that a hotel in this price range, and from this brand family, would provide one.