Positive Reviews
positive:
Great location
Many guests comment that the nearby Paul and Lulu Hilliard University Art Museum has three exhibition galleries and a gift shop featuring crafts by local artists, and appreciate that the Longfellow-Evangeline State Historic Site is easily reachable. Others add that Arcadian Village showcases historic homes alongside winding bayous depicting the unique Acadian architecture.
positive:
Comfortable and well-maintained pools and spa
Many guests appreciate that indoor pool is heated, and say that that the outdoor pool features ample sun loungers and parasols. Others add that the spa has several treatment rooms, the tub jets are powerful and relaxing, and there are plenty of fresh towels in the changing room.
positive:
Charming and efficient staff
Several guests love that the check-in process is smooth, and say that the front desk staff is attentive and accommodating. Others add that the welcome reception is warm, and appreciate that the manager greets every guest with a smile.
Negative Reviews
negative:
Small rooms need maintenance
A handful of guests comment that the rooms are small, the bathroom feels cramped, and the shower drains are rusty, and note that the fixtures are dated. Others add that there is limited space in the desk drawers, and say that TV reception is poor.
negative:
Breakfast is not impressive
Some guests mention that the breakfast items are not fresh, the coffee is not premium, and the bagels are hard, and say that there is not enough seating. Others dislike that the eggs are not cooked-to-order, and comment that breakfast service closes early.
negative:
Intermittent connectivity
A handful of guests say that mobile phone service is often down for long durations, and note that data connection is slow. Others add that Wi-Fi signals in the public areas are weak, and dislike that there are no wired high-speed Internet ports in the rooms.