Positive Reviews
positive:
Excellent and efficient service
The staff cannot be faulted with the high-quality service they offer. They are always on the go when it comes to providing excellent service, even when it is already out of their way. Moreover, they are also quick to respond when some emergencies arise.
positive:
Free popcorn is a delightful additional feature
Ramada Williams - Grand Canyon Area serves free popcorn in the lobby as an additional feature. This is certainly something that makes the hotel stand out among the rest, and it is a welcomed service, especially by the kids and the young at heart.
positive:
Free parking is very convenient
The hotel has an ample amount of parking spaces available without extra charges. This is particularly convenient for those who are traveling with their own cars and who would like to avoid paying the expensive parking fees in the area.
Negative Reviews
negative:
Carpets are already a bit worn out
Some parts of the hotel are carpeted. However, some of the carpets are already a bit worn out. This could be discouraging, especially for those who are very particular with cleanliness. Changing them will definitely improve the hotel's service.
negative:
Issues with the elevator may arise
All of the 120 rooms are serviced by an elevator. However, there are moments when the elevator may not be working properly. This could be inconvenient, especially for guests who have mobility problems. To avoid this, though, it would be best to choose rooms in the first floor.
negative:
Poor soundproofing can cause inconvenience
The rooms are comfortable. However, some of them aren't well-soundproofed, allowing noise from the outside to easily penetrate. This could be troublesome, especially for light sleepers or those who are sensitive to noise. To avoid this, it would be great to opt for rooms away from any possible noise.