Positive Reviews
positive:
Refreshing and clean pool area
The pool area is spacious enough and there are no cracked tiles or molds. Thus, the kids can have fun under the sun. The pool is not always crowded, which gives you some privacy. Moreover, the water is regularly cleaned and does not have a strong smell.
positive:
Well-equipped rooms for a comfortable stay
Ramada West Memphis might not be a five-star establishment, but it has everything you need for a pleasant stay, including microwaves and refrigerators. It also serves as a good base in exploring the beautiful West Memphis. Moreover, it is a great stopover for those having road trips.
positive:
Excellent soundproofing ensures tranquil rooms
Thanks to the good soundproofing of the rooms, the intensity of noise from the outside and inside of the hotel is low. Moreover, the staff is alert when it comes to settling conflicts with guests who get too loud.
Negative Reviews
negative:
Issues with the elevator
The elevator is not big so you have to be patient when you have many bags. The staff is always ready to assist you though. There are also times when the elevator does not work so you have to take the stairs. However, the steps are manageable.
negative:
Few air conditioners have problems
Air-conditioners took a long time to cool the room. The air vents need some repairs. There are minor leaks too. Thus, you are advised to ask for extra mats. Moreover, if the technician does not arrive quickly when you experience these, request for a room transfer.
negative:
Delays can be encountered
Sometimes, guests had to wait longer than usual because the staff had difficulties in confirming their booking. There were also conflicts on the bills, which cause interruptions during checkout. However, you can clearly see that the staffs work as fast as possible.