Positive Reviews
positive:
Strategic spot in Newburgh area
The hotel has close proximity to major highways and great restaurants, making guests enjoy their overall stay. In addition, the property is also closely situated to Parkway and it can be reached within a short drive from Newburgh Riverfront.
positive:
Impeccable staff assistance is guaranteed!
Guests were impressed with the professional service of the staff! They were very efficient, friendly, and helpful which were appreciated by most guests. Moreover, they have provided incredible assistance so guests were able to have a pleasant stay.
positive:
High quality mattresses, well maintained rooms
Most guests admired the extremely comfortable beds and mattresses. Beds were very clean, highly relaxing, and large enough which was suitable for guests with bigger frames. The sheets were also very clean so guests were able to sleep soundly at night.
Negative Reviews
negative:
Inadequate and unsatisfying breakfast menu
Due to the lack of variety offered for breakfast, most guests were disappointed with the poor breakfast choices. The eggs were of poor quality and the bread was not freshly made. However, guests can check out nearby restaurants such as Longhorn Steakhouse.
negative:
Strong disagreeable smell
Most guests were extremely dismayed with the foul odor coming within hotel premises. There was a strong smell of nicotine within the hallway as well as inside the rooms. The use of air fresheners and disinfectant were not enough to remove the awful smell according to guests.
negative:
No elevator available
The lack of an available elevator at the hotel was very inconvenient, as many previous guests expressed. It was quite hard for guests who have mobility issues and those who carry luggage to climb multiple stairs. Thus, guests with mobility problems are advised to request for rooms at the ground floor area.