Positive Reviews
positive:
Excellent breakfast
Many guests appreciate the complimentary breakfast and say there is always plenty to choose from, including eggs, pastries, waffles, and fresh coffee. Others comment that the breakfast room is large, and add that the waiters are attentive.
positive:
Fantastic rooms
Most guests note that the hotel rooms are spacious, and add that the beds are comfortable. Others mention that the housekeeping staff keeps the rooms spotless and provides fresh towels daily, saying that the additional pillows and blankets are available upon request.
positive:
Close to the highway
Many guests like that the hotel is located close to the highway and within walking distance from many restaurants and bars. Others like that a few parks and one golf course are just a short drive away, noting that the property is easy to locate.
Negative Reviews
negative:
Smell of cigarettes
Several guests report that the hotel smells of cigarette smoke, and comment that some non-smoking rooms also have a distinctive smell of cigarettes. Others say that there are burn marks on the furniture and several ashtrays in the corridor.
negative:
Bathrooms need attention
Some guests comment that the bathrooms are small, and say that it would be great to have more hangers available to put towels on. Others state that sometimes there is no hot water available.
negative:
Poor customer service
Several guests feel that the customer service in the hotel could be better, noting that the front desk employees are not always present on site and the check in slow. Others point out that the hotel management is slow with the reservations and comment that the communication is far from perfect.