Positive Reviews
positive:
Welcoming and friendly staffs
The staff never fails in making you feel at home. The moment you step in, you are warmly greeted and offered help with your luggage. Moreover, the staff is kind enough to give you a room with a private balcony once other guests cancel their reservation.
positive:
High standard of cleanliness is maintained
You might not expect much from a budget hotel like this, but its cleanliness will exceed your expectations. The housekeepers always outdo themselves. The furniture is dusted well, and all corners are inspected properly.
positive:
Amazing food coupled with efficient service
Ramada Edmonton South's restaurant never fails in impressing you with its delectable cuisine. It's as if you are eating at a glamorous restaurant without the high price. The service is efficient. Moreover, you should not miss having lunch or dinner at the lounge because it offers very big servings.
Negative Reviews
negative:
Room needs more soundproofing
The walls are not that thick so you can hear sounds from the corridors and adjacent rooms. Sometimes, other guests stay up late and talk loudly with each other. You can report the incident to the management so the conflict can be settled. Moreover, there is also some noise from the outside of the building. Thus, you are advised to wear earplugs and close the windows.
negative:
Some rooms smell of smoke
Rooms are supposed to be a non-smoking area, but it smells like cigarettes. The staff should be more observant when it comes to smoking guests. However, the cleaners are efficient in getting rid of the smell.
negative:
Minor delays may happen
There were times when the front desk staff took a long time to confirm guests' reservation. However, you can see that they are doing their best despite the pressure of their jobs.