Hotel Ramada by Wyndham Birmingham Airport (Birmingham, USA)

For the most part, guests said they found the beds in their accommodations to be generally comfortable.

If having access to a good meal is important to you, you will be happy to know that there were positive remarks about the hotel's on-site bar and grille restaurant. People said they found it to be resonably priced.

If you are travelling on a budget and don't want to put a huge dent in your wallet, you may want to note that it was mentioned that the cost of a night's stay at this hotel has been said to be set at a decent price and good for those on a budget. People also appreciated the little extra bonuses, such as complimentary shuttle services.

There were several complaints about rooms being insufficient in or lacking expected amenities such as hand soap, body wash and coffee.

One of the top complaints about this hotel was the poor customer service. A number of people listed issues with seemingly rude or uncaring staff members. It has been said there needs to be better communication between guests and hotel employees.

There were several common types of complaints from guests. These revolved around issues such as troubles with air conditioners in rooms, foul odours in hallways and rooms, poor housekeeping at times and a wonky and sometimes uncooperative hotel lift. There were also negative remarks about the property needing updating as some of the rooms featured broken fixtures and furnishings.