Positive Reviews
positive:
Everything on Your Doorstep!
If staying right in the heart of the action is for you, then this is the perfect spot. Conveniently located in the heart of downtown and surrounded by shops, cafes, museums, theaters and galleries, you'll never want for somewhere to go within easy walking distance.
positive:
Great Heights Achieved by Staff
Staff at this high-rise hotel go above and beyond to ensure that guest's needs are met and expectations are exceeded. Those with special requests are always accommodated. Rare complaints are swiftly dealt with. The vast majority of guests are delighted with the levels of customer service they receive.
positive:
Urban Chic
Guests love the trendy vibe at this eco-friendly hotel. The lobby bar is a popular late-night hang out. Travelers often make mention of the hotel's stylish entrance and interior, while plush furnishings, ambient lighting and beautiful artwork gives the feel of a sophisticated boutique hotel.
Negative Reviews
negative:
Accounting Errors
Guests have experienced occasional issues with discrepancies on their bill - from over charging to double billing. While there is no indication that these happenings are anything more than oversights, diligence is clearly recommended on behalf of both customers and the staff member collating the final bill.
negative:
No Weights? No Way
Fitness fanatics hoping to fire off a few pounds in the gym might be disappointed in its size. Small compared to some other fitness centers found in other Radissons and with far fewer free weights than many would like, a little attention in this regard would go a long way.
negative:
Thin-Walls and Thundering Guests
Thin walls between some rooms have stopped guests from getting the full benefit of their Sleep Number beds. Those with children occasionally report disturbances from returning late-night revelers. Earplugs might be an easy solution for some, while understanding staff are happy to accommodate room changes in serious instances.