Positive Reviews
positive:
Quiet, beachfront location.
Previous guests have been impressed with the hotel's beachfront location. Set upon the shores of the Pacific, the hotel is said to offer access to a quiet beach with few visitors. The general atmosphere around the place is said to be quiet, while sunsets are said to be phenomenal.
positive:
Restaurant receives good reviews.
The Quinta Karla restaurant, located on-site, proves to be a popular choice with guests. Diners report that the food is tasty and the relaxed setting is pleasant. Barring a few hiccups, service generally tends to be good too.
positive:
Rooms are generally kept clean.
While rooms have been described as basic and well-worn, guests report that the in-room cleanliness at the hotel is held to a good standard. According to reports, guests arrive at the hotel to find rooms are clean and tidy.
Negative Reviews
negative:
Away from Acapulco's tourist hub.
The hotel is located in Coyuca Laguna, a beachfront location approximately 9.5 miles from Acapulco's main tourist district. While some guests enjoy the quiet and solitude, those looking to experience the hustle and bustle of the city find the hotel to be too far away from the action.
negative:
Basic rooms in poor condition.
Previous guests have described their accommodations as being very basic, with few frills, and in a state of disrepair. Reports suggest that rooms, which are said to differ from promotional photographs, are in need of some serious TLC.
negative:
Weak Wi-Fi and no TV.
A number of reports
suggest that accessing the internet can be a struggle for those staying at the
hotel. Reports indicate that the Wi-Fi signal is weak, intermittent or, in some
cases, non-existent. Meanwhile, no-frills rooms are also said to lack a TV,
something guests have been disappointed about.