Hotel Quest Gordon Place (Melbourne, Australia)

For exploring Melbourne, few options can provide the convenience of this particular hotel - an opinion shared by many. The property is a short walk from various major points of interest in the city, including the State Library of Victoria and Melbourne Museum.

With its setting in a National Trust listed property, the accommodation was regularly judged in a favourable light in terms of the building's history. The property was said to be eye-catching and featured a charming ambience.

Although the position of the reception area - which has been described as in a separate building to the apartments - was criticised, the staff members were often praised when it came to their conduct. Former guests have noted that the service provided was usually friendly and helpful.

The hygiene standards of the apartments were lambasted by a sizeable amount of previous visitors that stayed at the accommodation. Cleanliness concerns such as stained carpets, pungent smells and mould in the bathrooms have been claimed on occasion.

According to the overall feedback of past guests, the hotel was showing signs of distress due to a lack of maintenance. From reports of the key cards not working properly to damaged fixtures and fittings, the general state of the property was seen as substandard in certain areas.

Noise can be problematic when staying at the accommodation - based on the sentiments of numerous former visitors. Whether it was from external sources or the on-site café, noise has proven to be a disturbance at times.