Positive Reviews
positive:
The Piano Bar is worth a visit
Previous guests loved the on-site Piano Bar and Bistro. They reported that the servers are friendly, and the food, while typical "bar food", is prepared well and served in ample portions. Most importantly, the pianists they hire to play are very talented, and able to play almost any requested song, sometimes, one-handed.
positive:
The front desk staff is excellent
Nearly everyone who stayed here reported receiving friendly and efficient service from the front desk. They handled check-ins and reservations smoothly, were able to accommodate requests without incident, and were happy to provide directions and recommendations of things to do in the area.
positive:
The whole place is spotless
Many reviews noted that they were impressed by how well the hotel was cleaned. They found their rooms to be spotless on their arrival, and they were well maintained throughout their stay. They also noted that the common areas of the hotel, including the outdoor pool, were cleaned well.
Negative Reviews
negative:
Some rooms have trouble connecting to the Wi-Fi
Several guests reported that the rooms furthest from the front desk, where the router is located, have trouble connecting to the Wi-Fi. Tech savvy guests were particularly annoyed by this, pointing out that a few, inexpensive signal repeaters would resolve the issue.
negative:
There is no elevator
A few guests were perturbed that the hotel does not have an elevator. Guests who had rooms above the first floor were forced to haul their luggage up and down the stairs, a hassle that many would have rather skipped.
negative:
It can get a bit damp
Many guests reported that their room, as well as some of the common areas of the hotel, had an unpleasant musty or moldy smell. Most guests suspected this was due to the humid area, and would have preferred that the rooms had been better deodorized.