Positive Reviews
positive:
Peaceful location.
Quality Inn & Suites On The River is located in a peaceful setting, that as the name suggests, is beside a lovely river. Guests recommended asking for a room overlooking the river, to take in the gorgeous water and mountain views. Large windows were great for watching ducks, and a riverside path was perfect for a stroll. Despite the adjacent train tracks, guests found this hotel to be quiet and serene.
positive:
Attentive staff.
Staff really made the stay for many visitors to this hotel. Exceedingly accommodating front desk staff were on the ball with any room mix-ups or complaints from guests. The customer came first at this hotel, and guests would return based on the service they received.
positive:
Nice free breakfast.
Free is always good, but it got better for guests at the Quality Inn & Suites on the River when hot items were actually hot, and there was plenty to go around. Friendly breakfast attendants made sure that food was restocked, and breakfast was generally a hit with guests.
Negative Reviews
negative:
Parking problems.
Some felt that there weren't enough parking spaces at this hotel. It was sometimes hard to find a space at night, and guests could have done without the hassle of trying to find a spot.
negative:
Non-smokers beware.
It seems some non-smoking rooms were still smoky, according to guests. Many were unsure if smoke was coming from a common outdoor smoking area, or from neighboring rooms, but whatever the source, some were disappointed with the air quality in their rooms.
negative:
Minor wear and tear.
A few visitors to the Quality Inn & Suites on the River pointed out concerns with items in disrepair. This high traffic hotel might be in need of a slight sprucing up, with things like loose floor tiles, wobbly fixtures, and chipped paint.