Hotel Quality Inn & Suites Downtown (Charlottetown, Canada)

This property is located on the outskirts of downtown Charlottetown, but is within walking distance of many of the city's top attractions. Being this close to the action was a positive for many guests of the property, since they didn't have to worry about finding transportation or parking.

Past guests have liked the free breakfast that is offered at the hotel. The breakfast buffet is said to have a variety of different items available, which makes sure that every hotel guest is able to find something that he or she enjoys.

Multiple guests have said that the staff goes out of its way to ensure that each and every guests is having an enjoyable holiday. Staff members have been known to go above and beyond with their customer service and this is something that has been highly appreciated by guests.

Numerous guests have complained about the hotel's Wi-Fi, saying that it is difficult to get connected and that the service frequently disconnects when you're in the middle of something. Guests found this to be unacceptable, especially those who were travelling on business.

Guests have mentioned that this hotel is looking a little run down and, therefore, could use a renovation along with some new fixtures and furnishings.

There have been complaints about the lack of elevators in two of the hotel's buildings. This has caused guests some discomfort as they were forced to carry their luggage up some stairs.