Positive Reviews
positive:
Pleasant staff.
Guests seemed to always find a helping hand at the Quality Inn & Suites Alexandria. From recommending local restaurants, to bringing extra towels, service was done with a smile. Guests appreciated that front desk personnel were knowledgeable about the area, and were all around great hosts. .
positive:
A great shower.
Guests showered in comfort at this hotel, complete with newer bathrooms, plenty of towels, and great water pressure. Hot water was also in full supply, much to the delight of weary travelers. .
positive:
Hard-working housekeepers.
Guests found rooms to be clean and well-cared for. No surprises under the bed or behind furniture was an indication to some guests that rooms were thoroughly cleaned. This hotel provided guests with everything they wanted in a tidy space: clean sheets and towels, a spotless bathroom, and regularly vacuumed carpets.
Negative Reviews
negative:
Not the best first impression.
Worn stairs greeted visitors to this hotel, and guests were sometimes worried about what they would find inside after a bad first encounter. Luckily, things got better, but guests also commented that the steep front stairs were hard to maneuver with suitcases. There is an easier entrance at the back of the hotel, but some guests discovered this when it was too late. .
negative:
Wi-Fi a disappointment.
Unfortunately, some guests had problems using the high-speed Internet at the Quality Inn & Suites Alexandria. Unsecured Wi-Fi was also a concern, causing a few guests to pack their work up and go elsewhere. .
negative:
Outdated furnishings.
Guests got an older vibe from this hotel. While things were maintained to a high standard, the decor was far from modern. Some thought it might be time for a makeover. .