Positive Reviews
positive:
Charming and professional staff
Many guests mention that the check-in and check-out process is effortless and quick, and appreciate that staff is friendly and greet guests on every occasion. Others add that the staff is professional, and knowledgeable about local attractions, and appreciate that planning of excursions to the local area is managed efficiently.
positive:
Superb breakfast experience
Several guests comment that there is ample seating for breakfast, and appreciate that there is a wide variety of cereals, and the love that staff members serve eggs cooked-to-order. Others add that the waffles are spectacular, and mention that the juices are freshly squeezed, and the coffee is of premium quality.
positive:
Well-equipped business center
Many guests appreciate that the business center has wired high-speed Internet, and mention that the audio-visual equipment is state-of-the-art. Others add that the printers are modern, and note that staff is efficient, and requests for secretarial services are handled in a professional manner.
Negative Reviews
negative:
Room refrigerator does not work
A handful of guests mention that the in-suite refrigerator does not work, and note that there is considerable noise in the room. Others add that the manager is friendly, and appreciate that requests for service are handled with a sense of urgency.
negative:
Rooms not maintained
A handful of guests note that there is an odor in the room, and say that the linen feels rough, the beds are hard, the bathroom floor is stained, and the shower drain is clogged. Others add that housekeeping is efficient, and requests for repair and cleaning are handled promptly.
negative:
Can be noisy
Some guests note that there is considerable noise in the hallways and from adjoining rooms, and note that the property can be crowded in the summer months. Others add that the room walls are thin, and suggest that light sleepers pack earplugs.