Positive Reviews
positive:
Accommodations described as comfortable.
Guests staying at Quality Inn & Conference Center Akron generally enjoy a comfortable stay. According to reports, guestrooms are a good size, offering plenty of room to spread out. Meanwhile, reports suggest that the hotel is fairly quiet, adding to the relaxed atmosphere.
positive:
Outdoor pool proves popular in summer.
The hotel's outdoor swimming pool proves popular with guests, particularly during the summer months. Guests also enjoy the poolside sun terrace, reporting it makes for a good way to unwind.
positive:
Plenty of dining options nearby.
According to reports, the hotel is located within a short drive of a_x000D_ range of restaurants, fast food outlets, and other dining options. The hotel's_x000D_ close proximity to I-77 also means that restaurants in Akron and Canton are_x000D_ also readily accessible.
Negative Reviews
negative:
Customer service is sometimes lacking.
While the hotel's front desk employees generally receive praise, some guests staying at Quality Inn & Conference Center Akron have reported poor customer service during their stay. These guests report that staff members, including senior staff members, can be unfriendly, unhelpful, and even rude.
negative:
Lack of elevator poses problems for some.
The two-story motel-style property does not feature an elevator. As such, guests with mobility concerns may experience problems accessing rooms on the second floor. Meanwhile, other guests complain that the stairs can be difficult to navigate when carrying luggage.
negative:
Breakfast leaves some guests hungry.
The hotel's complimentary hot breakfast appears to be a hit-and-miss affair. While some guests enjoy the free offerings, others express concerns about the quality of food served. In particular, reports suggest fresh fruit and healthy options are limited.