Hotel Punthill South Yarra Grand (Melbourne, Australia)

Many guests love the lush and eclectic decor of the apartments, and say the bedding is premium, and there is plenty of seating in the living and dining areas. Others add that the appliances are modern, and appreciate that the kitchens are equipped with spacious countertops and ample cookware, dishware and cooking utensils.

Several guests mention that the conference venue accommodates up to 75 delegates in theatre-style seating and provides modern audiovisual equipment. Others add that dedicated staff assists with delegate management and event planning, and appreciate that catering services are also provided.

Many guests note that the check-in process is smooth, and comment that the front desk staff is proficient and friendly. Others add that information about the property and local area is provided in a professional manner, and requests for upgrades are handled in a timely fashion, and appreciate that the front desk staff attends to calls promptly.

Some guests mention that the on-site cafe has a limited number of items and closes early in the evenings, and dislike the taste of the coffee. Others add that seating is limited, and comment that the lighting is dim, and the area is crowded during the day.

A handful of guests comment that the fitness centre and hallways lack proper ventilation, and note that air conditioning in the common areas is not effective. Others add that the lobby area feels stuffy in the summer months.

Some guests mention that there are limited spaces in the parking area, and dislike that the service is not complimentary. Others add that alternative parking options are far from the property, and note that the charges are substantial.