Positive Reviews
positive:
Clean, comfortable rooms with no surprises...
Guests often comment that the rooms are "what you would expect" from a Pullman hotel; very large, quiet, conservatively decorated, and comfortable with a spacious bathroom. The free Wi-Fi is speedy and well appreciated. Though only open seasonally, the pool is also widely considered inviting and well maintained.
positive:
Friendly faces and a fab buffet...
Many guests compliment the chef on the extensive breakfast buffet, as well as on the Spanish food in both on site restaurants. The staff are widely described as very friendly, welcoming, and attentive.
positive:
Conveniently close to the airport...
Guests with an early morning flight appreciate the hotel's complimentary shuttle to the nearby airport, while business travellers appreciate the hotel's proximity to the IFEMA and the Municipal Congress Hall.
Negative Reviews
negative:
Location is too remote for some...
Some guests describe the hotel's location as "the middle of nowhere," though those who are undaunted by a 25-minute drive or changing lines on the subway can get into the city centre for a day of sightseeing.
negative:
Not a great fit for the fit....
Some fit travellers are disappointed in the limited fitness centre. There is, however, a large and pleasant park nearby, which offers some interesting sculpture and landscaping as a backdrop for a morning run or walk.
negative:
Getting a little old and tired...
A few guests have noted that the building is older, and the infrastructure (plumbing, electrics) seem to be showing their age. Some feel the decor is due for an update, too, and others simply find the style a little "cold."