Hotel Pullman Brisbane King George Square (Brisbane, Australia)

The hotel is situated quite centrally in the city which offers easy access to a number of attractions. Guests were happy that they could walk to the shopping outlets at Queen Street Mall and to the train station which a few minutes away.

Guests have praised the staff at this hotel, in particular the concierge staff for their good service and friendly attitudes. The reception staff are very polite and hard-working, they will do their best to meet your needs.

Many guests have remarked on the quality of the beds at this hotel. Guests indicated that they slept well as the beds and pillows were very comfortable.

Reviewers have reported that both the restaurant and room service are very slow. Guests have reported that they had to wait a long time to be seated and served in the restaurant and that the room service took so long that the food was often cold and soggy by the time it was delivered.

Certain parts of the hotel are in need of renovation and refurbishment. Guests have indicated that the paint is peeling on some of the walls and that the décor is outdated and well-worn. Additionally, the bathrooms are mouldy and in need of a refurbishment.

Guests have indicated that the in-room facilities leave a lot to be desired. Guests have reported that there was no hot water when they wanted to shower, the air-conditioning units were either broken or could not be adjusted and the TV remotes were either missing or did not work properly.