Hotel Puerto Plata (Puerto Rico, Spain)

Many guests say that the kitchenettes have plenty of cabinets, modern stovetops and large fridges, and note that there is enough space in the dining areas to seat a large family. Others add that the bathroom floors are spotless, and mention that the beds are comfortable, the furniture looks modern, and there is plenty of space for wardrobe storage.

Several guests appreciate that the bar staff is experienced, and love the friendly attitude, quick service and expertly crafted cocktails. Others add that the staff speaks fluent English, and note that the bar looks clean and well organised.

Many guests love the stylish decor of the restaurant, and comment that the menu has a wide range of dishes, the salads are fresh, and the desserts are delectable. Others appreciate that there is a separate children's menu, and add that there are plenty of booths available for private family dining.

Some guests say that air conditioning in the common areas is not effective, and mention that the lift feels stuffy, and the hallways lack proper ventilation. Others add that the area near the front entrance feels hot during the day, and dislike that some air conditioning units do not work.

A handful of guests note that Wi-Fi signals near the pool and in the lobby are weak, and add that that the Internet speed is slow. Others mention that the wireless connection drops frequently, and dislike that the service is not complimentary.

Some guests mention that the property is on a steep hill, and say that the climb is difficult. Others add that adjacent streets are not wheelchair-friendly, and dislike that the pavements are uneven.