Positive Reviews
positive:
Close to the beach
Many guests like that the property is located minutes from Copacabana Beach, and add that many restaurants and bars are just minutes away. Others say that public transportation is easily reachable, and comment that several grocery stores and antique shops can be found in the area.
positive:
Helpful receptionists
Most guests find the employees friendly and helpful with providing directions to sightseeing spots, recommending places to eat, and arranging day trips. Others like that receptionists speak good English and add that the maid service keeps the rooms spotless and provides fresh towels often without being intrusive in the morning.
positive:
Delicious breakfast
Many guests appreciate the complimentary buffet breakfast, which includes a variety of cereals, cooked items, fruits, and cakes. Others love the decorations in the breakfast room and note that waiters are attentive and friendly.
Negative Reviews
negative:
Kitchenette lacks utensils
Several guests wish that there are more utensils in the kitchenette, and add that there are no pots or pots available. Others point out that the refrigerator is loud, and would like to have more spoons and forks in the kitchen.
negative:
Sauna is often unavailable
Several guests are disappointed that some hotel facilities are not available and add that the sauna, Jacuzzi, and steam room are often out of order. Others wish that there is a poolside bar, and state that the equipment in the fitness room is out dated.
negative:
Noisy air conditioning
Several guests report that the air conditioning is loud, and say that the AC unit is old and fails to cool down the rooms.