Positive Reviews
positive:
Impressive rooms.
Guests tend to be favourable about the standard of accommodation at the Premier Inn West Bromwich Central. The rooms are clean, comfortable and also offer a reasonable amount of elbow room. Guests describe the accommodation as fairly quiet too.
positive:
Friendly staff.
A warm welcome comes as standard but it goes beyond a friendly meet and greet. The check-in is automated although staff are happy to help you through the process. Plus, the team often seem to go out of their way to ensure you have everything you need duri
positive:
Enjoyable dining at the on-site restaurant.
Most guests are positive about their experience in the Thyme restaurant. It appears that service is sometimes a little slow, but the staff are friendly and the food is of a good standard. If you fancy a change of scenery, there are several alternative eat
Negative Reviews
negative:
Extra supplies, please.
A number of guests comment that they found provisions of amenities such as towels and pillows a little meagre, so you may find yourself at the front desk asking for more. Some guests also say that the tea and coffee supplies are less than generous.
negative:
No in-room air-conditioning.
A lack of air-conditioning in the hotel rooms bothered some guests. It’s going to be more of an issue in the warmer months as you may find that the provided fans don’t make all that much difference. Thankfully, the windows do open, so the temperatures sho
negative:
Occasional problems connecting to Wi-Fi.
Although this appears to be a fairly infrequent problem, a number of guests mention that they found it tricky to connect to the free Wi-Fi. Furthermore, once they did connect, they found the connection was slow and unstable.