Hotel Porto Castello (Fira, Greece)

Many guests comment that the hotel is located just outside the main town of Fira, and add that the beach and the harbour are minutes away. Others note that there is a free shuttle bus to Fira, and say that the property is easy to find.

Most guests state that the pool is fantastic with plenty of sun loungers and umbrellas. Others mention that the snacks and drinks at the poolside bar are reasonably priced, and are quick to add that waiters are friendly and attentive.

Many guests note that the Internet in rooms is fast, and say that receptionists provide visitors with the password and username for Wi-Fi upon arrival. Others comment that the connection is reliable in other parts of the hotel, including the pool area, breakfast room, and the lobby.

Several guests report that breakfast is basic with just bread, ham, cheese, and hard boiled eggs. Others mention that the walls in the breakfast room could use some fresh paint and state that sometimes it is impossible to find a free table.

Some guests point out that the bathrooms are small with no shower curtains, and add that the water pressure is weak. Others comment that it would be great to have more hangers for clothes and towels, and say that sometimes there is no hot water in the shower.

Several guests feel that employees could use training in customer service, and are quick to add that receptionists don't speak fluent English. Others note that the check-in is slow, and mention that the maid service is loud in the morning.