Positive Reviews
positive:
Friendly and welcoming staff
Many guests like that staff members are friendly, and ensure that guests have everything they need. Others note that the staff is accommodating to requests, and add that the staff is knowledgeable about the area and provides detailed information on where to go and how to get there.
positive:
Accessible location
Guests appreciate that the hotel is close to several area attractions, as well as various public transportation terminals. Others say that there are several shops, bars and cafes that are within walking distance of the hotel.
positive:
Clean and comfortable rooms
Several guests note that the rooms are clean, with air conditioning and ceiling fans that work well to combat the hot weather outside. Others like that the beds are firm and comfortable, while some say that the rooms are nicely decorated.
Negative Reviews
negative:
Hotel needs maintenance
A few guests find that the lift does not always work, and add that the heaters need more regular maintenance during the cold winter months. Others say that the bathroom fixtures leak, and add that the shower drains out the water slowly.
negative:
Small rooms with basic amenities
Some guests say that the rooms are small, with little space between furniture, and note that the bathrooms are also tight and hard to move around in. Others comment that the hotel has basic facilities, and suggest that a minibar and microwave for each room should be considered.
negative:
Noisy at times
A handful of guests note that the noise from the front desk and from the other rooms is heard through the thin walls. Others say that the noise from the streets also gets loud, and suggest that light sleepers pack a pair of earplugs.