Positive Reviews
positive:
Luxurious amenities
Many guests appreciate the relaxing sauna, well-equipped gym and tastefully decorated lounge, and say that the elevators are large and run smoothly. Others add that the garden provides a serene and peaceful environment, and love the modern equipment in the meeting rooms and conference area.
positive:
Professional and courteous staff
Several guests note that the front desk staff personally ensures that luggage is transported to the rooms immediately after check-in, and mention that the manager is courteous and attentive at the welcome reception. Others say that the staff operating the shuttle service is friendly, professional and efficient, and note that the information provided by the tour desk is accurate.
positive:
Impressive accommodations
Many guests say that the rooms are spacious, and appreciate that the large windows allow plenty of natural light inside, the beds are comfortable, and the linen and towels are of premium quality. Others add that the bathroom floors are clean, and comment that the showerheads, basins and room fixtures look new.
Negative Reviews
negative:
Noisy common areas
Some guests mention that the restaurant is crowded during lunch and dinner, and dislike that the volume of the television sets in the common areas is loud. Others add that the sound of children running in the hallways is audible in the rooms, and note that the lobby area is noisy in the morning.
negative:
Patchy mobile phone reception
A handful of guests note that mobile phone reception in the building is patchy, and comment that the voice quality is poor. Others add that the connection drops frequently, and dislike that service is often not available.
negative:
Intermittent Internet connectivity
Some guests mention that Wi-Fi signals in the rooms are weak, and say that the Internet connection is slow. Others add that the wireless router is often offline for long durations at night.