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    Hotel Plaza Playa (Playa del Carmen, Mexico)

    Hotel Plaza Playa (Playa del Carmen, Mexico)

    About Hotel Plaza Playa

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Parking
    • A/C

    Rating overview

    8.6
    trivago Rating Index® based on 2879  reviews from:
    • Hotels.com(8.6/10)
    • LocationVery good  8.2 / 10
    • RoomsVery good  8.4 / 10
    • ServiceExcellent  8.7 / 10

    Positive Reviews

    positive:

    Superb holiday destination

    Many guests appreciate the attractions nearby, such as the well preserved 13th century Mayan archaeological site at the ancient port city of Tulum, and the scenic coastal Highway 307 that straddles the Caribbean coastline. Others add that a major attraction is the nearby Mesoamerican Barrier Reef System, which is the second longest in the world, and love the convenient access to activities such as jet skiing, snorkeling, scuba diving and swimming in cenotes.

    positive:

    Friendly atmosphere

    Several guests comment that the property is family-run, and appreciate that the owners personally attend to guests' requests. Others love the warm welcome reception, and say that the property has a homely atmosphere, the front desk staff is friendly, and the cafe in the art gallery provides a comfortable environment to mingle and socialize.

    positive:

    Eco-friendly facilities

    Many guests appreciate that there are several solar panels on the roof that provide clean energy, and say that the spacious rooms and hallways let in plenty of natural light. Others add that a natural underground river system runs through the limestone foundation of the property and supplies ample natural water.


    Negative Reviews

    negative:

    Noisy surroundings

    Some guests mention that there is considerable noise from the construction site nearby, and add that the sound of trucks loading and unloading produce at the adjacent building is audible in the morning. Others say that the room walls are thin, and the sound of children running in the hallways is audible inside.

    negative:

    Rooms not maintained

    A handful of guests comment that the bed sheets are stained, and the windows are not clean. Others add that the TV sets do not work properly, and the air conditioning is not effective.

    negative:

    Breakfast is unimpressive

    Some guests note that the breakfast has limited items, and dislike that fresh fruit and juices are not available.


    All amenities

    Property amenities
    1. Entrance hall/lobby
    2. Express check-in
    3. Lift
    4. Parking
    5. Non-smoking rooms
    6. 24-hour reception
    7. WiFi in public areas
    8. Room service
    9. Concierge
    10. Free WiFi (public areas)
    11. Luggage storage
    12. Daily housekeeping
    13. Housekeeping
    14. Free WiFi
    15. Breakfast
    16. Regular disinfection
    17. Hand sanitizer provided
    18. Temperature screening
    19. Safe distance
    20. Response protocol
    21. Online check-in/check-out
    22. New safety protocols
    23. Cashless payment
    Accessibility
    1. Wheelchair accessible
    2. Accessible parking
    Room amenities
    1. Shower
    2. Openable windows
    3. Television
    4. Air conditioning
    5. Minibar
    6. Satellite TV
    7. Desk
    8. Safe
    9. Cable TV
    10. WiFi
    11. Microwave
    12. Free WiFi (rooms)
    13. Flatscreen TV
    Hotel characteristics
    1. LGBTQ+ friendly

    Arrival / Departure

    1. Check in: 15:00

    Contact

    Calle 20 norte entre Av. 25 y 30,  77710,  Playa del Carmen,  Mexico
    Telephone: +52(984)8034387 | Fax: +52(984)8034387 | 

    Frequently Asked Questions about Hotel Plaza Playa

    • Is there a pool area at Hotel Plaza Playa?

      No, Hotel Plaza Playa doesn’t offer pool areas.

    • Are pets allowed at Hotel Plaza Playa?

      No, Hotel Plaza Playa doesn’t allow pets.

    • Is parking available at Hotel Plaza Playa?

      Yes, Hotel Plaza Playa provides Parking, Accessible parking for guests.

    • Where is Hotel Plaza Playa located?

      Hotel Plaza Playa is located in Calle 20 norte entre Av. 25 y 30, 77710, Playa del Carmen, Mexico.

    • Which popular attractions are close to Hotel Plaza Playa?

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