Positive Reviews
positive:
Excellent location
Many guests say that the local area is famous for its beaches, nightlife and activities such as snorkeling, scuba diving, boating and surfing. Others add that the nearby Playa El Médano is dotted with numerous outdoor bars and cafes, and love the easy access to whale watching tours at Magdalena Bay and live entertainment at the local Cabo Wabo.
positive:
Courteous and professional staff
Several guests appreciate that the front desk and housekeeping staff is fluent in English, and say that the check-in process is efficient. Others add that the manager is courteous, and appreciate that tour assistance is provided in a professional manner, and requests for changes in booking dates are handled with a sense of urgency.
positive:
Convenient parking
Many guests comment that the parking area is large and close to the rooms, and appreciate that large vehicles are easily accommodated. Others add that the area is well lit at night, and mention that parking space is available throughout the day.
Negative Reviews
negative:
Rooms are small and basic amenities
Some guests note that the rooms do not have microwaves or minibars, and say that the bathrooms are small. Others add that the television sets and furniture are outdated, and dislike that there is limited space for luggage and wardrobe storage.
negative:
No on-site dining
A handful of guests comment that breakfast, lunch and dinner are not served on-site, and mention there is no coffee or tea service in the common areas. Others add that there are no vending machines on the property, and dislike that room service is not available.
negative:
Noisy atmosphere
Some guests say that the nearby streets and hallways are noisy throughout the day. Others add that the room walls are thin, and dislike that the sound of music and guests talking in the adjoining rooms is audible at night