Positive Reviews
positive:
Good location
Guests like that the hotel is far from the busy city centre of Marbella, and add that the hotel's location is quiet and accessible by public transportation. Others appreciate that there are several bars and restaurants within walking distance from the hotel, as well as several tourist destinations.
positive:
Clean and well-equipped rooms
Several guests find that the rooms are clean with plenty of space of move around, while some say that the furnishings are well-appointed and comfortable. Others note that the rooms come complete with a dining area and fully-equipped kitchen, making it ideal for a long vacation.
positive:
Friendly and accommodating staff
Many guests comment that that the staff is friendly and accommodating to requests like additional blankets and room transfers. Others say that the staff is attentive to their needs, while some add that the staff urgently responds to queries and requests.
Negative Reviews
negative:
Facilities need regular maintenance
Some guests note that there are some minor hotel details that need attention, like fans that do not work and doors that do not close completely. Others add that the gym equipment needs an update, as well as some of the appliances inside the rooms.
negative:
Slow Internet connection
A handful of guests comment that the Wi-Fi signal is weak inside the rooms, and add that the Internet connection is often slow in opening websites and mobile applications. Others note that the Wi-Fi signal is better at the restaurant, and suggest staying there if a stable connection is needed.
negative:
Uncomfortable temperature
A few guests say that the air conditioning does not always work, and add that it often leaks into the bedroom. Others note that the heater that is too small for the size of the room, and suggest requesting for additional blankets during winter.