Hotel Playa Palmetto (Cartagena, Colombia)

Guests appreciate that the hotel offers direct access to the beach, and add that the property is within walking distance of several shops and restaurants. Others like that the hotel is close to the airport and transport terminals, as well as several area attractions.

Many guests find that the hotel facilities are nice and well-maintained, some say that the pool and pool area is kept clean. Others comment that the fitness centre and spa are impressive, and add that the air conditioning works well.

Several guests say that the rooms are spacious and come with a dining area and a fully-equipped kitchen, making it ideal for an extended vacation. Others comment that the rooms offer a good view of the sea and the surrounding area.

Guests note that the rooms have stained carpets and dirty walls, while some add that the beds that are not made up with beddings that are not fully washed. Others comment that the rooms need regular cleaning; while some do point out that housekeeping may be availed during the stay.

A few guests find that the staff is friendly but say that they do take time to respond to housekeeping requests, as well as requests for additional towels and toiletries. Others say that the management is unprofessional when dealing with requests and complaints from guests.

A handful of guests say that the nightly entertainment at the restaurant is often loud, and add that the sound reaches evens the top-most rooms. Others comment that the noise from the other rooms also passes through the thin walls, and suggest that light sleepers pack a pair of earplugs.