Hotel Playa Kin Ha (Tulum, Mexico)

Many guests comment that the hotel is located right on the beach, and add that the ocean views from the private balcony are amazing. Others note that sun loungers and beach umbrellas are available for guests, and say that the property offers a shuttle service to and from the airport for a surcharge.

Most guests state that the onsite restaurant serves delicious Italian pasta and Mexican classic dishes, and say that the portions are huge. Others mention that waiters are friendly, and add that meals are reasonably priced.

Many guests note that employees are helpful with arranging are shuttle services, printing boarding tickets, and providing guests with necessary information about the property. Others comment that the maid service keeps the rooms spotless without disturbing guests early in the morning.

Several guests report that rooms are small with no space to store luggage, and add that a couple of extra hangers for clothes would be useful. Others mention that it would be great to have a refrigerator in rooms, and say that the water pressure in the bathroom is weak.

Some guests point out that the Internet in rooms is limited and slow. Others comment that Wi-Fi on the terrace and in the garden is also unstable.

Several guests note that there is no air conditioning, and state that rooms are usually hot. Others say that there is a ceiling fan, but are quick to add that it fails to cool down the rooms.