Positive Reviews
positive:
Central and perfect location.
By staying at this hotel, you get to know more about Madrid’s fantastic history. The majestic buildings, which are hundreds of years old, are just a stone’s throw away from the property. Moreover, you can just walk going to Madrid Cathedral, Thyssen-Bornemisza Museum, Almudena Cathedral, and Prado Museum.
positive:
Bunk beds are interesting and kids love it.
The children enjoyed the bunk beds. They were fascinated by the idea of having their own beds to sleep at. The mattresses are just right and safe enough for the kids to jump on. Moreover, they made the kids excited to sleep so they did not stay up late.
positive:
Delicious drinks await you.
One of the best things about Petit Palace Posada Del Peine is the dispenser at the lobby. It produces delicious coffee and hot chocolate. The flavours will surely make your taste buds happy. Furthermore, you can have it all for free.
Negative Reviews
negative:
Hotel can be noisy.
The hotel is located at an area filled with cars, tourists, and street performances. The elevator emits strange sounds. Thus, you are advised to choose the rooms on the upper floors and away from the lift. You can also close the windows to minimise the noise from the outside.
negative:
Average lobby.
The lobby’s interior design looks a bit tired. The management should consider a refurbishment. However, what the lobby lacks in ambience, it makes up by providing excellent customer service. The staff is so welcoming and cheerful; you won’t mind the lobby style at all.
negative:
Issues with the pillows and beds.
The pillows are thin and the beds are a bit firm. These are based on preference. However, if you agree with these statements, you can ask the staff for extra pillows and comforters for additional convenience.