Hotel Petit Palace Arturo Soria Alcalá (Madrid, Spain)

The Petit Palace Arturo Soria is in a very convenient location, just a short walk to both the metro and bus stations. There is a shopping centre, the Alcala Norte, just two minutes away.The IFEMA Exhibition Centre and Madrid Barajas Airport are both a ten-minute drive from the hotel.

The hotel offers great facilities. There are laptops an iPads available for guests to use free of charge and the complimentary Wi-Fi is very fast throughout the hotel building. The sun terrace has nice seating areas and free parking is available.

The reception staff are very warm and welcoming, they are available 24 hours a day and they will happily help you make bookings or give you advice on how to gt around the city. Nothing is too much trouble and they will go out of their way o make sure you have everything you could possibly need.

Guests have commented on the breakfast available at this hotel, they report that is is quite expensive and the ood is of a poor quality. The produce used is tasteless and often overcooked, there is very little variation from one day to the next and the selection availabl is limited.

Some parts of the hotel are outdated and need to be renovated. The furniture and carpets in the common areas and guest rooms are worn and stained. Some rooms smell of stale smoke and the bathrooms show signs of damp and mould.

The hotel has a sign outside stating the words "High Tech" and not the name of the hotel, Petit Palace. This means that some guests struggled to find the hotel as they assumed this was a different one.