Positive Reviews
positive:
Central location
Many guests appreciate the central location and comment that the hotel is located in downtown Petaluma, close to many tourist attractions, wine cellars, restaurants, and bars. Others say that the property is easy to locate, with many nearby museums and shopping centers worth visiting.
positive:
Nicely decorated hotel lobby
Most guests comment that the hotel lobby is nicely decorated and features a fireplace, noting that the sitting area is comfortable and guests can relax on the sofa. Others mention that the lobby has been recently remodeled and looks even better than in travel brochures.
positive:
Staff is amazing
Many guests like that the hotel staff is accommodating, and say that the housekeeping staff services the rooms daily. Others note that the front desk employees can provide directions to nearby local attractions, and add that check-in is fast.
Negative Reviews
negative:
Noise from the busy road
Several guests report that the hotel rooms facing the street are noisy due to the loud traffic outside. Others comment that the building is old and the walls in rooms are thin, noting that guests from other rooms can be heard.
negative:
No air conditioning in rooms
Some guests point out that there are no air conditioners in hotel rooms, saying that it gets hot during the summer season and it is difficult to cool down the rooms. Others comment that the hotel management is aware of this, and promises to address this issue as soon as possible.
negative:
No breakfast
Several guests say that it the property does not serve breakfast, but are quick to add that many restaurants that serve American specialties and International dishes are within walking distance.