Positive Reviews
positive:
Basic Necessities
Overall, guests were also pleased with their accommodations. The area felt safe and the rooms were clean and well-appointed. Guests appreciated having a refrigerator and microwave. Perks like free Wi-Fi, parking and breakfast made the stay even more satisfying.
positive:
Pleasant Personnel
The staff at Luxury Suites is friendly, helpful, and accommodating. If you run into any problems, they will try to resolve it in an efficient manner. If you need suggestions on where to go or how to get there, don't hesitate to ask, as the staff is very knowledgeable about the area.
positive:
Lovely Location
Luxury Suites boasts a lovely location, close to shopping and dining. The hotel is convenient to Interstate-10, making getting around a breeze. Many sights are a short and easy drive away. In addition, the Pensacola International Airport is only five miles away.
Negative Reviews
negative:
Updates Coming Soon
Even though the rooms are tidy, several guests thought renovations are necessary as some rooms have begun to show their age. The decor looks dated, the furniture seems dusty and old, and the carpets appear worn. Fortunately, the hotel is planning on doing some updates to the rooms very soon.
negative:
Missed Details
Many guests thought that the kitchen was not well equipped with the proper dishes and cookware. In addition, many bathtubs were also missing their drain plug. Fortunately, after several reviews, the hotel management has begun addressing these issues.
negative:
Boring Breakfast
Several guests were a bit disappointed with the breakfast offerings, saying that the selection was quite limited and most of them were high in carbs. In addition, many offered items ran out quickly.