About Pechanga Resort & Casino
Located in Temecula Valley’s wine country area, Pechanga Resort & Casino offers luxurious accommodation and a range of on-site entertainment.
All rooms are air conditioned and feature floor-to-ceiling windows that offer mountain or valley views. Free Wi-Fi, cable TV service with pay movie options, in-room safe, minibar and complimentary toiletries are also included.
The hotel offers a casino, rooftop nightclub, on-site shopping and golf course. For relaxation there is a spa, seasonal pool, hot tub and private cabanas. Free valet parking is also included.
A number of bars and restaurants are located on-site, some of which are open for 24-hours a day, which offer a range of cuisines and dining options from casual to fine dining.
Located off Interstate 15, Pechanga Resort & Casino is within a ten-minute drive of downtown Temecula and the wineries along Rancho California Road.
Positive Reviews
positive:
No need to leave the premises!
The hotel offers a wide range of entertainment and services to suit all guests. Alongside the casino, on-site golf course and shopping facilities, guests can enjoy live music, singing, dancing and comedy acts which perform during the day and evening. There are a great number of restaurants and bar available some of which are open for 24-hours a day at your convenience. Guests can also make use of the 24-hour fitness facilities and 24-hour business center. For deeper relaxation, guests enjoyed spa services including massages and beauty treatments.
positive:
Comfortable, modern rooms
The rooms are well appointed and decorated in a modern style with elegant furnishings. You can expect the rooms to be spacious and clean with comfortable beds and soundproofing which adds to a quite environment and good nights' sleep. Many rooms feature views overlooking the mountains.
positive:
Friendly and professional staff
The staff have been described as friendly, professional and helpful. Several guests were also surprised and happy to report that they were upgraded to a higher quality room even though they had not requested this.
Negative Reviews
negative:
Smoky environment
The hotel provides designated smoking areas and some guests complained that the atmosphere inside the hotel was too smoky.
negative:
Overpriced accommodation
Some guests felt that the accommodation was overpriced for the quality and range of in-room amenities offered, while other guests found the dining options to be expensive.
negative:
Customer service needs attention
Despite the many positive customer service reviews, other guests reported experiencing poor customer service. Some guests complained that the service staff were unfriendly while others seemed to be unknowledgeable about the services and amenities offered at the resort.