Positive Reviews
positive:
Accommodating staff
Many guests comment that employees are accommodating, always greet guests with a smile, and are happy to organize tours, arrange transportation to and from the airport. Others like that the cleaning staff services rooms daily without disturbing guests early in the morning.
positive:
Close to the food market
Most guests note that the food market is just minutes away, and add that Patong Beach is within walking distance. Others state that Bangla Night Street is easily reachable, and mention that the neighbourhood feels safe in the evenings.
positive:
Nice rooms and an inviting rooftop pool
Many guests say that the rooms are spacious with comfortable beds, powerful water pressure, and plenty of wardrobe space. Others comment that the water temperature in the rooftop pool is perfect, and add that sun loungers and pool towels are always available.
Negative Reviews
negative:
Average breakfast
Several guests report that breakfast is disappointing, and state that there are no hot dishes on the menu. Others mention that sometimes it is hard to find a free table in the breakfast room, and say that the waiters are not attentive.
negative:
Spotty Wi-Fi in rooms
Some guests point out that the Internet in rooms is slow and disconnects often, especially in rooms that are located far from the lobby. Others comment that Wi-Fi in some remote parts of the hotel is close to non-existent.
negative:
Loud air conditioning
Several guests report that the air conditioning in rooms is loud, and add that there is also noise from the nearby bars and people on motorbikes. Others suggest that light sleepers pack a pair of earplugs or close the windows in the evening.