About Hotel Parayso
Hotel Parayso offers 11 rooms facing the Caribbean Sea, and is located close to famous Mayan ruins and the Monkey Sanctuary.
Each room has complimentary Wi-Fi and is equipped with two double beds, a ceiling fan and an air-conditioner. Other amenities include a plasma TV with a satellite box, safe deposit box and a private bathroom with a shower.
Hotel Parayso provides 24-hour security, private parking and a reception with concierge services. Guests enjoy complimentary access to sunbeds on the beach club, and airport transfers are available on request. Yoga classes are also available, and wedding and private events are hosted along the white sand beach.
Guests enjoy a traditional Mexican menu blended with international cuisines at the beach club restaurant, which also serves snacks and drinks throughout the day.
Gran Cenote and the Tulum National Park are easily reachable, and the nearby Sian Ka’an biosphere is a World Heritage Site.
Positive Reviews
positive:
Spectacular location
Many guests say that there are four picturesque eco parks with long ziplines nearby, and love the easy access to the local cenotes, which are freshwater pools in underwater caves and caverns. Others add that excursions to Chichen Itza - one of the Seven Wonders of the Modern World - are easily arranged, and say that the property is located close to tropical forests, mangroves, and a variety of unique wildlife species.
positive:
Relaxing and entertaining beach club
Several guests appreciate the exotic seafood dishes, oversized beach beds and the natural shade of palm trees at the beachfront club, and love the romantic candle-lit dinners under the stars. Others add that there are plenty of sunshades, tables and chairs on the decks, and mention that the environment is relaxing.
positive:
Luxurious hacienda
Many guests comment that the Hacienda has six bedrooms, seven bathrooms and five private terraces, and mention that the therapeutic spa in this beach mansion offers deep tissue treatment. Others add that the Hacienda is ideal for hosting private events, and appreciate that there is a daily maid service.
Negative Reviews
negative:
Service needs improvement
A handful of guests say that some members of staff cannot understand English properly, and note that the service of the front desk staff is not professional. Others add that many staff members are inexperienced, and dislike that requests for changes to bookings are not handled in a timely fashion.
negative:
Poor connectivity
Some guests mention that mobile phone service is not available in some areas of the property, and note that reception is often poor. Others add that the Internet connection is slow, the Wi-Fi signals in the rooms are weak, and the connection regularly drops.
negative:
Parking is not complimentary
A handful of guests dislike that the private parking is available at an additional charge.