Positive Reviews
positive:
Luxurious accommodations
Many guests love the luxurious furnishings, large windows, comfortable beds and stylish light fixtures, and say that the suites are spacious, the decor is opulent and the Jacuzzis are relaxing. Others love the marble tops and modern fixtures in the bathrooms and airy balconies, and say that there are ample toiletries available.
positive:
World-class service
Several guests appreciate that a personal shopper is available to stock the minibars and pantries with food and drinks, and say that the front desk staff is cordial. Others add that the staff is well-groomed and fluent in English, and love that tour assistance is provided in a professional manner.
positive:
Relaxing spa
Many guests say that the spa is modern, the facility is well-lit and the soaking tubs are large. Others add that the atmosphere is quiet and relaxing, the ventilation is superb and appreciate the various treatments and massages available.
Negative Reviews
negative:
Limited dining options
Some guests comment that the breakfast is light, and lunch and dinner are not served on-site. Others add that are only a limited number of items available as snacks, and dislike that suitable restaurants, coffee shops and cafes are some distance from the property.
negative:
Dodgy neighborhood
A handful of guests note that the surrounding streets are a bit dodgy, the pavements need repair, and there is a lot of litter nearby. Others add that the local area does not feel safe, and note that several buildings nearby look dilapidated and abandoned.
negative:
Weak Wi-Fi signals in common areas
Some guests say that Wi-Fi signals near the pool and on the terrace are weak, and dislike that the connection often drops. Others add that the Internet connection speed is slow, the connection is intermittent near the lounge and in the spa, and the router is offline for long durations.