Positive Reviews
positive:
Quiet location allows for great relaxation.
Palacio de Aiete is located in an area that’s conducive for relaxation. It’s not too close to the centre that you would be bothered by the hustle and bustle of the city, but it’s also not too far. This hotel is an ideal place to stay for those who just wish to take a break from the stresses of life.
positive:
Extremely helpful staffs make stay convenient.
The staffs are definitely helpful. Moreover, they are sensitive to the guests’ needs, and they are willing to share information regarding the surrounding area.
positive:
Rooms are modern and have complete amenities.
Each room is equipped with the necessary facilities that will make your stay extremely comfortable. With a minibar, a spacious bathroom, and great air conditioning, you will surely have a great time during your stay at the Palacio de Aiete’s rooms.
Negative Reviews
negative:
Beds can be a bit uncomfortable.
Some beds in the hotel could be a bit too hard for some guests. However, other guests prefer their beds that way. Those who find the beds to be uncomfortable, though, can ask to be moved to rooms with better beds.
negative:
Prices at the bar could be a bit expensive.
The hotel has a great bar that serves a wide range of meals and drinks. However, the prices are a bit high. This could be inconvenient, especially for those who are on a tight budget. When you are on a vacation, though, you should expect such prices, especially when you’re staying at a hotel.
negative:
Some towels look a bit old.
Some guests have complained about the towels in the bathrooms that are a bit old. This isn’t exactly a major problem, and it should not affect your stay. But then, it would also be great if everything is ensured to be well-maintained.