Hotel Ozarka Lodge Eureka Springs (Eureka Springs, USA)

Many guests have been impressed by how clean this motel is kept. The rooms, in particular, are quite clean, as the housekeeping staff does an excellent job of preparing the rooms prior to guests arriving.

Past guests have had good things to say about the motel's pool area. This area is very clean and provides a nice place to spend the afternoon in the summer. Many rooms at the motel also have views of the pool.

A number of guests have reported that the staff is quite friendly and accommodating. Guests have found that staff members at this property will go above and beyond to ensure that they have everything that they need and this greatly improved the quality of their stays.

There have been complaints about the free breakfast that is offered at this property being somewhat limited. Guests would have liked to see a few more options available at breakfast, as they feel as though this would improve its quality greatly.

Numerous guests have mentioned that the mattresses are extremely firm at this motel to the point of being hard. This made it difficult for certain guests to sleep at night, as they could not get comfortable on these hard mattresses.

Guests have complained that there are too many stairs at this motel. When checking in, rooms in the 100s and 200s are down flights of stairs and there isn't an elevator. This was a problem for guests with mobility issues.