Hotel Orient Palace Resort & Spa (Sousse, Tunisia)

There was a huge disparity between the opinions of guests regarding the service they received from the staff members. Although there were some visitors that found the hotel personnel to be miserable and impolite, others stated the exact opposite. They remarked the hotel employees were friendly and hard working. The positive responses just outweighed the negatives ones. However, it would be a good idea for the personnel to receive more customer service training.

Another bone of contention amongst travellers to the Orient Palace was the food. While some found the food lacked variety and didn’t taste very nice, most visitors were happy with the cuisine that was served to them.

Some guests enjoyed the facilities with the swimming pool and the spa being a favourite with some. This hotel is ideal if you’re looking for accommodation in Tunisia.

Many guests were disappointed with the condition of their rooms, advising the rooms had old fashioned furniture and were in desperate need of modernisation. Another complaint was that the carpet was soiled and the rooms had an awful smell.

A number of visitors to Orient Palace were disappointed with the evening entertainment at the hotel. They stated the entertainment was the same every day and the staff members did little to encourage the guests to join in.

Some travellers that were on the all-inclusive package were upset regarding the alcoholic drinks, stating they were watered down to the point that they couldn’t taste the alcohol.