Positive Reviews
positive:
Wonderful food is served.
You should not miss the lunch served by the Old Royal Oak. There is plenty of food and each dish is cooked to perfection. You definitely get to start your day right. Moreover, with the kind of food the establishment serves, it has earned a right to put up its own restaurant.
positive:
Flexible management.
The owners are kind enough to let you check-in earlier than scheduled without an extra charge. The check in procedure can be completed in less than five minutes. In addition, the guesthouse is not that big, so the customer service is more personalised.
positive:
Ideal and peaceful location.
From the establishment, you can walk to a lot of tourist attractions. By staying at Old Royal Oak, you get to experience the best Knaresborough has to offer. The receptionist also gives you tips in exploring the place.
Negative Reviews
negative:
Noise can enter the room.
The guesthouse has a peaceful environment. However, there are times when some guests keep on chatting until midnight. Due to this, the noise enters your room. Thus, you are encouraged to close the windows and wear earplugs. You can also file an official complaint so the management can reprimand the other guests.
negative:
Unstable water supply.
Some of the showers emit weak currents of water. Others have small rusts on them. There is no water sometimes. If these issues interfere with your stay, please contact the staff. Someone will be sent to fix the problem shortly. Better yet, ask for a room transfer.
negative:
Decorations are quite old.
Some decorations need upgrades. They look like they have been at the guesthouse for decades. However, they are extremely clean and still sturdy. Moreover, this is not a big deal since you stay out of your room most of the time.